Online Banking



Excessive and Luxury
Expenditures

 

 

 


If you need assistance with Online Banking or Bill Pay after business hours, please contact our Online Banking Customer Support Line at 1-866-504-7577.

If you would like to report a lost or stolen ATM/Debit Card, after normal business hours, please call 1-800-887-0555.


Notice to Customers

It has been brought to our attention that several customers have received telephone calls notifying them their debit card has been disabled. These customers were asked to provide confidential card information in order to have their cards reactivated. Citizens Bank & Trust Co. does not request personal debit card information via the telephone at any time, it is against Bank policy. If you have received one of these calls and feel your card has been compromised, please contact us at (985) 892-3776 for assistance.


Transaction Account Guarantee Program

Citizens Bank & Trust Co. is participating in the FDICs Transaction Account Guarantee Program. Under that program, through December 31, 2010 all non-interest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDICs general deposit insurance rules.

For purposes of this Program, IOLTAs and NOW accounts that earn interest at the rate of 0.25% or less are also fully guaranteed by the FDIC for the entire amount in the account. NOW accounts that earn more than 0.25% will be covered under the FDICs general insurance rules.

As of July 21, 2010 the FDIC's general insurance coverage has been permanently increased from $100,000 to $250,000 per depositor.


Fraud Alert Message

We have recently been made aware of e-mail scams circulating that appear to be from Citizens Bank’s e-mail address contact@cbtbanking.com.  CBT is concerned about your privacy and requests that if you receive one of these e-mails, PLEASE DO NOT RESPOND TO IT.  Citizens Bank will not request confidential or sensitive information using e-mail.  If you have questions, or if we can assist you in identifying potential fraud attempts, please contact us at 985-892-3776.

Click here to find out more about Phishing Scams


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Citizens Bank & Trust Co. has been serving St. Tammany Parish since 1946. As a locally owned, community bank, we believe in personal relationships with our customers. We have branches conveniently located in Covington, Mandeville and Abita Springs.

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  • FREE Personal Checking
  • FREE Small Business Checking
  • FREE Online Banking and Bill Pay

No maintenance fee for debit card and ATM cards
Free 24 hour CiBIL telephone service

For complete details, please visit one of our offices.